Showing posts with label restaurants. Show all posts
Showing posts with label restaurants. Show all posts

Thursday, June 26, 2014

The Taming of the Review--the Spago Tasting Menu Part 3

            As soon as Spago Beverly Hills opened, an amuse bouche—often the miso cone—became a tradition. A trio of amuse bouche arrived in quick succession, season specific, for Spago’s menus always followed the seasons. You’d never find blueberries from Chile in December.  Truthfully, the billionaire Marvin Davis could get out-of-season fruit whenever he wanted since he didn’t believe in winter, summer, fall or spring; he lived only in Marvin time and assumed others did too.  Once Mr. D, as we called him, travelled to Houston in the morning to check on his oil company and returned to L.A. that evening just in time for dinner.  I’d heard Houston was struck by severe thunderstorms that day, so I asked, “Mr. D., how was the weather?”
             “What’s weather?” he replied, and it struck me then: Of course he had no sense of weather. He moved from air conditioned house to garage to air conditioned limo, to private plane in private hangar, to Houston hangar, to new air conditioned limo, to garage to air conditioned office.  Mark Twain once famously said, “Everybody talks about the weather, but no one ever does anything about it, but I realized in that moment that Marvin Davis had indeed done something about it.
            At any rate, back to the table. In early summer, the amuse bouche might be a delicate mini tart, filled with the first of the season’s Junecrest peaches from the Masumoto family farm just south of Fresno, topped with a dollop of mousse de foie gras marinated in sweet Moscato. This would be followed by a confit of pork belly tucked inside a pâte feuilletée.  Once the guest had peeled himself off the ceiling and floated back to the table, he was greeted by a petite tasse brimming with Santa Barbara sea urchin pot de creme illuminated by a wasabi cream and osetra caviar.  Sometimes I watched a guest and imagined he must be wondering if he ought to eat it or sell it to the highest bidder at Sotheby’s for the dish is that beautiful, and the very moment the urchin touches tongue, . The taste rockets the taste buds to the fourth dimension where time stands still and Cher looks young.
            As the guest comes to, waiter, sommelier, assistant sommelier and manager are staging glasses for the first course of the evening.  Sometimes a guest’s eyes might wander to glance at the big star who just entered the restaurant or to gaze at Wolfgang Puck standing just across the room despite having appeared live that very morning on Good Morning America. .  “How the hell did he get back in time for dinner?” a guest might ask herself. “He was in New York this morning and now he’s signing a stack of cookbooks for one large table, posing for a photo with another.  

And then, seemingly out of nowhere, Barbara Lazaroff, designer and partner (soon to be Puck's estranged wife), appears and works her way around the room.  She’s directing busboys who carry a huge, booth-like chair into the main dining room and set it at a large, round table.  From a side door an enormous man enters; he’s accompanied by two burly men and a petite lady, obviously the man’s his wife dressed to the nines in a fabulous St. John knit.  At that moment Sydney Poitier appears around the corner, joined by Jackie Collins and Bob Newhart!  Barbara embraces them all.  And as I watched I always heard the Spago refrain playing in my mind: Live! Love! Eat!

Thursday, June 19, 2014

The Taming of the Review: the Spago Tasting Menu Part 1

All restaurants want good reviews, and Spago was no exception, but what Spago did to ensure a good review was nothing short of a culinary and service miracle. Indeed, the show Wolfgang Puck and our crew put on was on par with shows by the world’s greatest tent show faith healers.  We at the restaurant had a hive mind, all workers focused on one goal: We would win over the reviewer.  We knew their personality quirks.  Some, like Sunset Magazine, Los Angeles Magazine and run-of-the-mill travel guides were easy to impress.  House made angnolotti with shaved white truffles (trifola d’Alba) pretty much sends anyone over the moon; whereas a more world travelled restaurant professional would actually be able to compare this otherwise spectacular dish with the one they just had in Alba—last week!.  They know the real deal.  It was these heavy hitters that were in our sights.  Whether it was national reviewers, like Ruth Reichl from the New York Times, or S. Irene Virbilia of the LA Times, who served as conduits for our mission to reach the 1% of the 1%, or perhaps a historic wine maker like Henri Jayer, who revolutionized wine making in Burgundy, or Didier Dagueneau, the mystical, gravel worshiping vintner behind Pur Sang, the legendary Sauvignon Blanc, from Pouilly Fume.  These reviewers, even those posing as friends, required gastronomic jujitsu.  What I found remarkable as a participant in this culinary Olympics was Wolfgang’s unspoken battle cry: “Casual Elegance!”  The vibe in the front of the house was often comfortable—after all, he was “friends” with all these VIPs at least he was in the “Hello, he lied…” kind of way made famous by film producer Lynda Obst—but making a good impression was always the goal.  You are only as good as your last movie.  In the kitchen, it was a different story.  Chef Lee would bark at his sous chef, and line cook soldiers, and they would jump.  His gigantic pewter spoon, the one he always carried for tasting sauces, would ring like the bells of Notre Dame as he banged the counter, as he bellowed, PICK IT UP!  PICK IT UP!  PICK IT UP! For you see, we had no heat lamps.

The Spago journey always began on an earthly plane with the destination being the stars.  Upon pulling up outside the restaurant, a team of highly-trained valets greeted you.  The first sight as you stepped out of your car was the high garden wall and century-old olive trees offering the air of natural Mediterranean beauty and a guarantee of privacy from the prying cameras of the paparazzi.  If the valet manager recognized you—and it was his job to know people!--he instructed one of his men to serve as an impromptu doorman.  He swung open the heavy hardwood doors with the “Flame of Life” etched into the beveled glass, revealing a remarkable scene unfolding.  The long, narrow, wooden bar stretched out to the left while the French doors on the right opened up into the garden where olive trees bookended a fountain etched to look like a flame.

Monday, July 12, 2010

Calm Before the Storm

There are few places more serene than a restaurant in the morning prior to service.  At the time of this writing I work a few breakfast shifts at the Farm of Beverly Hills at LA Live (Man, that’s a mouthful!  Even Carol Channing couldn’t swallow it.)  Anyway...the tables have been reset from the night before.  The place is clean, and the kitchen is peaceful in its austere chrome magnificence.  The prep cooks are quietly going about their business.  An hour later it looks like a bomb has gone off.  Cooks are screaming, the printers are ticking a seemingly endless stream of orders, waiters are hustling to refill coffee and making up plausible explanations for why the toast hasn’t come out yet.

Maybe it’s my own personal Jesus complex, but my weakest skill is that of delegation.  I try to do it all.  Sometimes it works and the result is a semi-fluid auto pilot vibe.  Other times it becomes a first class cluster fuck.  I hate rejection of any kind, so I don’t ask the busser to bring coffee because if he says “No” then I will be angry.  Typical alkee doesn’t want to ask for help.  Of course it also depends on whether or not the busser is being tipped a high or low percentage.  Every restaurant is different.  The Ivy had a high tip out rates (24%) so I could play “Whack an Immigrant!” with my bussers there.  However, if they are not getting a high percentage based on idiotic house rules, then I feel guilty bossing them around.  I always tip the house percentages--no more no less.  Believe it or not, there are waiters who get to keep a large percentage, treat their bussers like TJ whores, and then on top of that, under tip.  Hell has a special place for these kinds of miscreants.

Saturday, April 25, 2009

Bea Arthur RIP

My friend David waited on her numerous times at Spago-a-go-go, and Johnnie, the Spago Director of Service, and a HUGE Golden Girls fan, always sent her a ton of free stuff--that she truly didn't want. One day David dropped off a truckload of desserts, and she said, "Honey, did Johnnie send this over?" He replied, "Yes Ms. Arthur." And she sniped, "Tell him not to be such a star fucker!"

That line's almost as classic as the time Suzanne Pleshette--who swore in a fashion that made sailors blush--asked me for a tomato pasta dish with no spice. I dutifully noted NO CHILE FLAKE on the order, only to have the English as a Second Language sous chef read it as EXTRA CHILE. She took one bite, and started gasping, "Waiter! Waiter, bring me a glass of milk! My f%#king ass is on fire!"

God Bless Bea Arthur and Suzanne Pleshette for that matter!